EY GDS Advisory Sectors Content Advisor in All, Philippines

Title: GDS Advisory Sectors Content Advisor

Location: PH-All-Taguig City

Job Number: TAG00037

The Opportunity

The Content Advisor is responsible for sourcing and optimizing high value enterprise content for service lines/sectors/markets stakeholders. This position is part of a global team that executes strategic content priorities and programs and works collaboratively with EY Knowledge domain teams to achieve knowledge program objectives.

This position involves content sourcing (needs/gap assessment, harvesting content, acquiring content), content duration (managing strategic content collections / sites, monitoring content performance), and optimizing content for fundability and use (abstracts, titles, metadata tagging).

This position focuses on optimizing the distribution of knowledge assets in context for the consuming domain across the infrastructure and sites that the Community & Content Management team supports.


Your Key Responsibilities

  • Work with the EY Knowledge domain teams to execute the content strategy and plan. Work closely with Community & Content Management teams to ensure content projects are executed as per agreed priorities / timelines

  • Improve the quality, volume and relevance of content within a given domain and provide perspective and recommendations to solve content issues and contribute to overall improvements benefiting the user / business.

  • Execute content projects focused on leveraging best practices, sourcing information assets required by the business, harvesting/collecting content, advising / evaluating acquired content, managing content collections for strategic knowledge sites, and optimizing content for delivery by applying proper metadata, refining abstracts/titles, etc.

  • Ensure content is optimized and findable within the firm and in line with established processes and quality standards and assess content gaps and provide recommendations on content needs

  • Articulate content sourcing and optimization processes in clear terms; interpret business issues and communicate ramifications of decisions to stakeholders

Skills and Attributes for Success

  • Relevant experience working in a knowledge management role

  • Relevant experience in a professional services firm, business acumen; domain experience helpful. With good verbal and written communication skills, including ability to display a range of communication approaches for diverse community needs

  • Strong technical skills and understanding of knowledge management principles and content management practices

  • Experience in successfully implementing complex projects; solves problems of medium complexity

  • Strong relationship and project management skills and strong organizational skills and execution discipline and with advanced skills in Word, Excel, PowerPoint, and SharePoint

To qualify for the role you must have

  • Bachelor’s degree or equivalent work experience

  • 5 to 7 years relevant experience

  • Experience in knowledge management practices/ Strategies an advantage

What Working at EY Offers

  • Support, coaching and feedback from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.