SunPower Corporation Information System Engineer in Binan, Philippines

Do you want to change the world? We do, too.

The energy market is roughly $4 trillion globally, and solar penetration is less than 1%. But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.

SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.

SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 7,000 in North America, Europe, Africa, Asia and Australia. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.

We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

Family Description:

The Department of Information Technology is seeking a talented and motivated Individual with experience as a Windows and Linux Server Administrator. We host a variety of applications offering a challenging work environment and opportunity to work with the newest technology.

This ideal candidate should have a high level of expertise and broad experience in system administration and will maintain and manage all aspects of Windows/Linux server maintenance from operating system installation to patching updates on a timely basis, Will demonstrate strong interpersonal and communication skills, be capable of explaining simple procedures in writing or verbally, and good telephone skills. Demonstrate familiarity with an operating system and its commands/utilities at a user level such as editing files, issuing commands, finding user home directories, navigating through a file system, and using I/O redirection. Demonstrate the ability to follow instructions well.

Essential Duties and Responsibilities

  • Experience with Patching tools like WSUS, SCCM, SpaceWalk, Yum

  • Experience with basic Windows and Linux based operating systems

  • Build strong partnerships with key customers, technical peers, and related support organizations (NOC, Helpdesk, etc.)

  • Provide supplemental support for tier 1 /tier2 Windows/Linux platforms.

  • Familiarity with standard scripting tools (PowerShell/Bash)

  • Plan and schedule the installation of operating system patches

  • Follow up on customer support problems.

  • Document incident response,

  • Stay current with system information, changes, and updates

  • Applies intermediate subject matter knowledge, including principles, theories and concepts, to solve a variety of common business issues.

  • Refers particularly complex issues to higher levels for resolution.

Skills/ competencies

  • Be able to troubleshoot and assist in root cause analysis.

  • Familiarity and comfort with a ticket based workflow, change management practices

  • Languages

  • English

Complexity:

  • Works on moderately complex problems and projects.

  • Engages in situational and/or data analyses requiring the review of multiple factors. Teamwork, Collaboration and Influence:

  • Works independently, seeking advice from management and more senior team members when complex situations are encountered.

  • Seeks ways to enhance team and work group performance.

  • Collaborates within and outside area of responsibility. Creative Thinking and Innovation:

  • Proactively suggests better approaches, processes, or methodologies to optimize project and process outcomes. Impact and Results Focus:

  • Delivers quality work on time, proactively addressing and resolving emerging challenges.

  • Assures work products meet client or end user business needs. Minimum Education and Experience:

  • Bachelor’s degree and 2+ years of related experience

  • OR equivalent combination of education and years of related experience

  • Corporate environment experience is preferred.