Schneider Electric Business Analyst in Cavite, Philippines
The Business Analyst will be responsible for supporting the Business Analytics Operations Manager in operations, marketing & sales process development and implementation of process improvement / simplification.
The candidate will examine, analyze and understand current business practices and processes to identify, design and implement business process improvements. The purpose of this position is to support the implementation of solutions resulting in process improvement opportunities throughout the organization. This role will mainly be involved in project related to internal web tools (BFS, SERE, GFS Dashboard, ZOOP). This position will work on project teams to explore, define and implement new business practices and processes and be responsible for the process documentation, business requirements gathering and documenting, systems verification (user acceptance testing), and user training development and delivery.
Participate in the design and implementation of new processes & systems for the global marketing & sales process organization, including our external website
Create and send communications of new processes/systems to users and provide training and understanding
Gather and document business requirements for reporting, analytical projects and in support of other operations, marketing & sales systems as needed.
Provide process improvement support to operations, marketing & sales. This will include identifying, developing, and implementing process improvement opportunities
Maintain processes documentation and supporting collateral so that it is up to date, accurate and can be accessed globally
Write and execute UAT test scripts, queries, workflows data analysis and coordinate UAT testing efforts on related systems projects
Initiate and lead, as needed, the applicable process improvement, preventive and corrective action for business issues, change implementation and knowledge sharing.
4-6 years of experience gathering and documenting business requirements and processes
Ability to translate business requirements into a format that can be used by system development teams to implement required changes. Role does not need to be technical, but should have a basic understanding of systems and the systems development lifecycle.
Microsoft Visio, Alteryx, Tableau or other process documentation tools.
Excellent verbal and written skills. Will be required to communicate with global stakeholders and deliver trainings on systems and processes in English.
Experience with websites is a plus.
University degree is required.
Primary Location: PH-40-Cavite
Unposting Date: Sep 28, 2017, 11:59:00 PM
Req ID: 003QH0