Citi CBNA GCB - Digital Acquisition Manager in Manila, Philippines

  • Primary Location: Philippines,National Capital,Manila

  • Education: Bachelor's Degree

  • Job Function: Product Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17031858

Description

The role will specifically focus on:

  • Being the country lead for the end to end rollout of RCE/Digital Onboarding Process for Cards/Loans.

  • Ensure country readiness by leading the UAT execution.

  • Internal coordination with the stakeholders

  • Review and sign off of test scenarios and test cases

  • All country teams follow the common framework of QC flow

  • Ensure that all credit, risk, technology, marketing, operations, legal and compliance requirements are addressed and all documentary requirements (concept/process paper) are in place prior to launch/execution.

  • Make recommendations to ensure the platform provides a seamless customer journey and own it end to end

  • Leading the end-to-end roll-out of a digital leads generation or application process via field sales

  • Lead the digital customer offer strategy across from conceptualization to fulfillment

Qualifications

  • Knowledge on Marketing, Sales and Digital Platform