Citi CBNA GCB - Digital Acquisition Manager in Manila, Philippines
Primary Location: Philippines,National Capital,Manila
Education: Bachelor's Degree
Job Function: Product Management
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 17031858
The role will specifically focus on:
Being the country lead for the end to end rollout of RCE/Digital Onboarding Process for Cards/Loans.
Ensure country readiness by leading the UAT execution.
Internal coordination with the stakeholders
Review and sign off of test scenarios and test cases
All country teams follow the common framework of QC flow
Ensure that all credit, risk, technology, marketing, operations, legal and compliance requirements are addressed and all documentary requirements (concept/process paper) are in place prior to launch/execution.
Make recommendations to ensure the platform provides a seamless customer journey and own it end to end
Leading the end-to-end roll-out of a digital leads generation or application process via field sales
Lead the digital customer offer strategy across from conceptualization to fulfillment
- Knowledge on Marketing, Sales and Digital Platform