Citi CBNA - GCG - Consumer Operational Risk and Control Assets Head in Manila, Philippines

  • Primary Location: Philippines,National Capital,Manila

  • Education: Bachelor's Degree

  • Job Function: Compliance and Control

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17053748


The Consumer Business Operational Risk and Control (CBORC) Assets Head is a specialist who supports the Country CBORC head in managing and mitigating operational risks and executing the following risk and control responsibilities for the Assets business and the functions supporting it :

  • Consumer Asset Business Control Governance

  • End to end process reviews

  • Risk identification, analysis and management

  • Standards and procedures coordination

  • Issue escalation and socialization

  • New Product and business practice reviews

  • End to end regulatory compliance process review

  • Manager’s Control assessment coordination

  • Issue and corrective action plan process oversight, coordination and validation

  • Audits and regulatory examination management

  • Risk and control project management

  • Deep dive reviews


Professional Experience:

  • Minimum ten years’ experience in the Financial Services industry

  • Minimum three years in an internal audit, risk management or control-management related role


  • Strong understanding of consumer asset products and operations

  • Ability to assert and influence and clearly articulate risks and issues

  • Ability to lead and drive controls across the products and functions irrespective of reporting lines

  • Ability to manage through influence (e.g. management in the absence of reporting)

  • Ability to build rapport and work closely with key country and regional stakeholders and partners within and outside the country consumer business

  • Up to date understanding on key risks and control concepts, tools and trends relating to risk identification rating and prioritization

  • Proven people and team management skills

  • Risk-based thinking and analytical mindset

  • Self-starter who can work independently

  • Ability to multi-task and manage concurrent projects and deliverables

  • Proficient in the use of basic Microsoft application (Excel, Word, Powerpoint)