Citi CBNA - GCG - Risk Systems Officer in Manila, Philippines

  • Primary Location: Philippines,National Capital,Manila

  • Education: Bachelor's Degree

  • Job Function: Risk Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17057629


Risk Systems Officer will be part of the Systems Team of Risk Management which manages the rollout of automated Credit Decision at all points of the credit lifecycle.

Primarily, the role will be responsible for managing the CDE (Credit Decision Engine) system which supports unsecured credit decisions. CDE is updated periodically with new / enhanced policies, scorecards and non-score models as they are developed by the Risk Team.

Management of CDE would be end to end with engagement with multiple stakeholders across the bank, Risk Policy, GCT (Global Consumer Technology) and other various business stakeholders.

Key Responsibilities

  • Coordinate and engage with crossfunctional teams and business stakeholders, and regional ITO on the implementation of functionality/ system releases, project and systems requirements of various Risk Systems (CI, CDE, TRIAD, ESMS)

  • Assist Risk Systems Manager in process automation, management of CDE change requirements and other systems-related enhancements which includes review and capture of system country specification and functionality design

  • Facilitate and participate in the various testing requirements such as:

  • Test account preparation and account maintenance

  • Execution of UAT, SIT, PAT and Sanity testing

  • Produce and execute test cases in CDE simulator and assist Credit Operations to achieve the desired test results

  • Coordinate and monitor testing activities to ensure accuracy and timeliness in execution of UAT and End to End testing

  • Provide production support and liaise with regional technology on INC releases/ updates, and issue resolutions

  • Manage various projects in relation to touch points linked with CI/CDE and other credit decision engines / processes / systems from credit risk perspective

  • Ensure that system changes and policy updates are incorporated/updated in related Risk Systems Manual, work logs, work flows and other documentation requirement are maintained

  • Perform system parameter maintenance as needed

  • Participate in continuity of business testing and G2C releases


  • 2 years work experience in a financial institution particularly in Credit Operations and/or Risk Management and/ with project management experience

  • Understanding and hands-on experience of card application systems, CI and Credit Decision Engine is a plus

  • Understanding of unsecured credit policies and processes

  • Experience in test execution and documentation of credit policy/ process automation

  • Must possess strong interpersonal skills to be able to communicate , influence and gain commitment from stakeholders

  • Strong team player with good relationship management skills

  • Creative thinking, problem-solving skills and detailed oriented while managing multiple projects

  • Organized, methodical and meticulous, attention to details, patient

  • Self-motivated; ability to take independent action while being a strong team member