Citi CBNA-O&T-Manager's Control Assessment (MCA) and Operations Oversight Officer in Manila, Philippines

  • Primary Location: Philippines,National Capital,Manila

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17054446

Description

The MCA and Operations Oversight Officer shall lead the performance of Annual Risk Assessment (ARA)/Manager's Control Assessments (MCA) across various business units of Operations and Technology and ensure timely submission of quarterly MCA, issue escalation and resolution tracking. He/she will closely work with O&T Senior Management Team in the review of Key Risk Indicators and Key Service Metrics to ensure timely review, escalation and action plans to resolve issues, if any.

The candidate should have good communication and presentation skills, excellent project management skills, well organized, able to manage change and influence others to deliver. He/she must have a good appreciation of controls and service metrics.

Qualifications

The MCA and Operations Oversight Officer shall lead the performance of Annual Risk Assessment (ARA)/Manager's Control Assessments (MCA) across various business units of Operations and Technology and ensure timely submission of quarterly MCA, issue escalation and tracking. He/she will closely work with O&T Senior Management Team in the review of Key Risk Indicators and Key Service Metrics to ensure timely review, escalation and action plans to resolve issues, if any.

The candidate should have good communication and presentation skills, excellent project management skills, well organized, able to manage change and influence others to deliver. He/she must have a good appreciation of controls and service metrics.