Citi CBPS Transaction Services Representative in Manila, Philippines

  • Primary Location: Philippines,National Capital,Manila

  • Education: Associate's Degree/College Diploma

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Rotating

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17032899

Description

Transaction Svs. Rep 5

  • Performs Transaction Svcs Rep 4 duties plus:

  • Performs relatively complex tasks associated with all transactional processing and support required for multiple product lines and operational processes

  • Serves as subject matter expert for UAT and training initiatives

  • Provides creative solutions to reduce errors and to ensure adherence to audit and control policies

  • Participates in activities related to compliance to help minimize losses

  • Train new team members and lower level personnel

  • Provides feedback on project related activities

  • Executes relatively complex transactions

  • Serves on special project teams for new initiatives

Qualifications

Education:

  • High School diploma or equivalent

Experience:

  • Prior work experience in a Transaction Services job that would provide a good understanding of activities, policies, procedures, and concepts of the work area. Demonstrated analytical and investigative skills for problem identification and resolution.