KONE, Inc Customer Service Representative in Manila, Philippines

Customer Service Representative

Job ID: 31381

Country: Philippines

Region: Philippines

City: Manila

Job Posting Category: Customer Service

Employment Type: Full-time

Contract Type: Permanent

Application Closing Date: 31-03-2017

About us

KONE Philippines is part of KONE, one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow™ experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings.

We are looking for

The Customer Service Specialist receives and processes elevator or equipment/component inquiries and orders from customers. The Customer Service Specialist enables complete, correct and punctual deliveries of service and solutions to KONE Philippines customers as requested. He/She manages the interface with all key stakeholders.

Skills, Education and Experience

  • Good communication skills both written and oral

  • Graduate of any 4 years bachelors course. Bachelor's in ENgineering is a plus.

  • willing to be assigned to graveyard shift

We offer

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.