Conduent QA Specialist - A4 BNY Mellon in Manila, Philippines

QA Specialist - A4 BNY Mellon


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Responsible for activities involving quality assurance and compliance with applicable regulatory requirements.

May perform one or more of the following: Conducts audits and reviews/analyzes data and documentation

Uses the organization's resources to enhance customer satisfaction

Evaluates improvements to various systems

Ensures that data and information are sufficiently accurate and reliable

All other duties as assignedAs a skilled incumbent, completes tasks in resourceful and effective ways.Works on assignments requiring considerable judgment and initiative.

Understands implications of work and makes recommendations for solutions.Determines methods and procedures on new assignments.

May be informal team leader.Typically requires a minimum of 4 - 6 years of related experience.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Conduent Business Services or one of its subsidiaries may request such accommodation(s) by sending an e-mail to . Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job Customer Care

Primary Location Philippines-National Capital Region-Manila

Organization Commercial Sector

Unposting Date Nov 2, 2017, 10:59:00 AM

Virtual/work from home? No

Req ID: 17017655