Citi ROHQ - ICRM- Compliance Monitoring Analyst in Manila, Philippines

  • Primary Location: Philippines,National Capital,Manila

  • Other Location: Asia Pacific

  • Education: Bachelor's Degree

  • Job Function: Compliance and Control

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17058326

Description

  • Analyze metrics MIS from In Business Control for 17 APAC countries

  • Review key trends and triggers in the following areas:

  • Complaints

  • Operational Losses

  • Regulatory penalties

  • Mass Errors

  • Corrective Actions (iCAPS)

  • Marketing materials

  • Suitability reports

  • Certification and trainings

  • Document results in the Compliance Monitoring Sharepoint (or equivalent)

  • Prepare MIS for Regional and Country Compliance counterparts on a monthly basis

  • Participate in monthly meetings to present results of Compliance Monitoring

  • Engage with Country and Regional Compliance for detailed analysis of areas that breach the preset monitoring triggers

  • Assist Regional and Country compliance to review monitoring triggers as well as add or rationalize monitoring scope and coverage

  • Engage with Internal Audit, external regulatory reviews or Compliance Testing reviews to provide details on monitoring activities

Qualifications

  • Graduate of a Bachelor's Degree

  • Good communication skills

  • Able to work in a remote-management environment

  • Analytical

  • Good records management skills

  • Experience in financial services industry

  • Experience in control/audit functions desirable