Thomson Reuters Sr. Operations Analyst in Manila, Philippines

The Compliance Analyst will have direct and indirect interactions with Sales Executives, Account Managers and Operations personnel located in AMERS. This position will have a key understanding or willingness to develop knowledge of select TR’s internal systems and processes, along with a developing knowledge of Thomson Reuters’ customer needs. This position will also liaize with interrnal Compliance groups, general contract assistance and fielding questions from the customer support group. Primary Responsibilities include:

• Ability to develop strong relationships with internal teams (Support, IT, Sales and Operations). • Assist Compliance Manager with revenue related Compliance initiatives across GTM Americas.

Ability to multi-task numerous projects and shift priorities as needs change

  • Delivering top quality usage and analytics reporting to support compliance, one-time billing and account planning;
  • Maintaining reports that document both once off and recurring revenue;•
  • Respond to client inquiries in a timely, accurate manner by researching and advising, where necessary, content related licensing questions.
  • Preparing client communications that outline overusage and our intention to bill

  • Maintaining an up to date view of each client’s contractual position in relation to the product;

• Ability to multi-task numerous projects and shift priorities as needs change • Ability to track and manage priority projects in conjunction with multiple departments and relay back to sales executives and clients. • Ability to effectively track and monitor TR and third party data trials and follow up with the respective third parties and internal sales teams. • Develop additional compliance reporting as needed

Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.

The Compliance Analyst will have direct and indirect interactions with Sales Executives, Account Managers and Operations personnel located in AMERS. This position will have a key understanding or willingness to develop knowledge of select TR’s internal systems and processes, along with a developing knowledge of Thomson Reuters’ customer needs. This position will also liaize with interrnal Compliance groups, general contract assistance and fielding questions from the customer support group. Primary Responsibilities include:

• Ability to develop strong relationships with internal teams (Support, IT, Sales and Operations). • Assist Compliance Manager with revenue related Compliance initiatives across GTM Americas.

Ability to multi-task numerous projects and shift priorities as needs change

  • Delivering top quality usage and analytics reporting to support compliance, one-time billing and account planning;

  • Maintaining reports that document both once off and recurringrevenue;•

  • Respond to client inquiries in a timely, accurate manner by researching and advising, where necessary, content related licensing questions.

  • Preparing client communications that outline overusage and our intention to bill

  • Maintaining an up to date view of each client’s contractual position in relation to the product;

• Ability to multi-task numerous projects and shift priorities as needs change • Ability to track and manage priority projects in conjunction with multiple departments and relay back to sales executives and clients. • Ability to effectively track and monitor TR and third party data trials and follow up with the respective third parties and internal sales teams. • Develop additional compliance reporting as needed

Job: *Business Operations Family Group

Organization: *F&R GTM&M Americas

Title: Sr. Operations Analyst

Location: Philippines-Manila-Manila-PHL-Taguig-20 Upper McKinley Bldg

Requisition ID: JREQ084170