Alcatel-Lucent Area Owner in Quezon City, Philippines


Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is commited to diversity and inclusion.

At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.


General Purpose:

Serviceability & Automation unit is in need of Software Development and Operations Specialist to support cloud based automation solutions for Nokia Products and Services. We take advantage of the most advanced cloud based methodologies and technologies in Agile SW development.

Serviceability & Automation is a multi-site R&D organization providing platform and application software for Nokia AVA innovative service automation solution. Team is involved in web development, big data & analytics, cloud technologies and generally the use of automation platforms in B2B service delivery and the whole subject of process digitization (from process need, through software and user experience, to new business models).

Main Responsibility Area:

As an Area Owner, you are responsible for new network element type/release/content specific health check testing thru specifications, and ensures that developer understand and implemented the specifications. In this position, you will be working with Spotlight use case PM and Solution Architects (SA) to prioritize and screen requirements. Part of the role is to support Spotlight pilots/trials with content related trainings, support sales with regard to technical queries, and ensures that developer understand and implement the specifications correctly.

Spotlight is a web-based automation tool specifically designed to be used for Radio Access domain databuild activities, which includes (but is not limited to) creation of XML plan files for deployment of new sites and also modernization of those already existing in the field. It is a capable parameter editor in which the user can create base station and controller templates from scratch or from customer imported information. These templates can then be validated to ensure correctness of information and saved in a library for future use.

Main tasks:

  • Designs new features / hardware introduction

  • Specifies requirements for new/legacy functionality

  • Defines feature design and system architecture

  • Supports feature and maintenance teams

  • Closely cooperates with development teams

  • Closely cooperates with Product Technology Area members (Product Owners, Technical Specialist, Architect, Subject Matter Experts)

  • Coaches other team members in solving complex engineering problems.

  • Undertakes technical training responsibilities.

Job Description:

You will be a member of scrum team consisting of programmers, testers and DevOps engineers, developing cloud based automation solutions. You will have an opportunity to constantly develop your skills in IT and Telecommunications domains. You will work in a flexible, collaborative and friendly agile environment with a wide range of modern technologies. You will work in a Serviceability & Automation unit in Manila, cooperating with other global teams in other countries.

Position Requirements:

  • Investigation and testing of compatibility of Software releases, change deliveries

  • Responsible for fault reporting, following up on cases reported from global delivery centers

  • Organize and participate in pilot and roll-out activities

  • Share technical information and provide competence transfer

  • Consult with customers regarding optimization, planning, feature activations and other improvements

  • Making sure of availability of proper testing environment and report any discrepancies

  • Eager and capable to work in a global multi-cultural team and to develop him/herself

  • Analytical thinking skills and and ability to think outside the box

  • Strong customer focus

  • Open-mindedness and ability to think outside the box

  • Analytical thinking skills and organized and process oriented way of working

  • Eager and capable to work in a global multi-cultural team and to develop him/herself

  • Strong customer focus

  • Drive to deliver results, get things done attitude

  • Excellent verbal and written English language and communication skills

  • Clarify and discuss business requirements with different customers to define high level requirements

  • Provide technical assistance to development and testing teams

  • Lead sessions to build consensus on gaps and come up with solution options

  • Act as a subject matter expert providing the vision and strategy for functional application domain architecture.

  • Coordinate with other architects and technical SMEs to drive best practices and overall architectural consistency

  • Uses non-standard approaches in resolving issues and has a proactive attitude.

  • Works independently with little to no supervision.

  • Key contributor and recognized expert in a wide organization.

  • Deep understanding of mobile telecommunications, especially WCDMA, and LTE

  • Suggests improvements and seeks opportunities for innovation

Domain knowledge will be an advantage:

  • Understanding of mobile broadband networks and related services (3G, 4G, network planning & optimization, care & troubleshooting)

  • Has excellent experience on Nokia Radio Access Network products (GSM, UMTS, LTE, SRAN)

  • Has advanced troubleshooting skills on telecom radio access domain

  • Has been working in the role of technical support, customer service, SW roll-out/upgrade projects

  • Has fundamental IP Linux and Unix knowledge; knows basic IP configuration and troubleshooting

  • Preferred to have experience on Nokia equipment.


  • Advanced skills in English.

  • Can take initiative.

  • Experience in working in a multi-cultural environment.

  • Highly motivated for continuous improvement.

What we offer

  • Projects that are rapidly evolving and are not in the maintenance mode

  • Possibility to develop your skills in modern web technologies

  • Possibility to work according to the Agile methodology in an iterative development process

  • Flexible and friendly working environment in a team of young engineers

  • Possibility to develop your skills in multicultural environment

  • Working in effective environment with full automation of building and testing

  • Variety of projects in different technologies to choose from

  • Startup atmosphere

  • On the job activities which revolve not only around project development (open source projects, Hackathons - own initiatives development during brain storm programming - during work hours!)

Job: fNokia Specification & Architecture

Primary Location: Asia Pacific & Japan-Philippines-Philippines-Quezon City

Schedule: Full-time

Req ID: 1700000FVV