UnitedHealth Group Customer Service Advocate - Quezon City, NCR in Quezon City, Philippines

Doing your best. That's what we want you to do in this role. Even if you don't have experience, we provide the training and support for you to start your career as a Customer Services Advocate.

Apply today - training classes start soon! Primary Responsibilities: Focus on resolving issues on the first call, navigate through the appropriate computer system(s) to identify the current status of the issue and provide appropriate response to customer Deliver all information and questions in a positive, conversational and compassionate manner to facilitate developing a relationship with the provider or member, while providing the best customer service experience possible Maintains strict member and company confidentiality Performs other related duties as assigned Required Qualifications: Open to graduates without any previous work experience or have worked in a non-BPO industry Willingness to work in a fast paced environment Willing to work on shifting schedules Careers with Optum.

Here's the idea.

We built an entire organization around one giant objective; make health care work better for everyone.

So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.

Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.

For you, that means working on high performance teams against sophisticated challenges that matter.

Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace.

© 2017 Optum Global Solutions (Philippines) Inc.

All rights reserved. Job Keywords: Customer Service Representative, CSR, Customer Service Specialist, Customer Advocate, Customer Service Associate, Customer Service Agent, Call Center Specialist, Call Center Agent, Client Service Representative, Customer Care Representative, Contact Center Representative, Healthcare, Fresh Graduate, BPO, Career, UHG, Optum , Quezon City, National Capital Region, NCR a22214fb-a1ec-40c1-a104-dbd9c4e0b0cb

Customer Service Advocate - Quezon City, NCR Philippines-Quezon City 702701