IBM Deal Facilitator - Mandarin Speaker in Quezon City, Philippines
Candidates must be fluent in English and with Mandarin language skillsThe STS Bid Manager engages in qualified sales opportunities to deliver a proposal or a contract for High Volume or High Value, and/or Multi-Brand opportunities for end to end service requests. He/she is expected to develop and manage a bid project plan for solution design, use appropriate collaborative/business tools and templates, and coordinates IBM resources to produce deliverables according to clients expectations and timingProvides project leadership and process knowledge support to IBM Sellers and Opportunity Owners during the bidding and proposal management process using Value-driven Proposal techniques and knowledge of IBMs organization and resourcesLeads and supports the Bid Team in handling the development of an end to end deal including its Solution, Pricing Proposal, and Offering Document according to IBMs business rules and standard approval processApplies creative techniques and applications in order to develop and deliver high quality, client-focused visual images, and combined graphical/text proposals in accordance to IBMs branding guidelinesDevelops and executes project plans for opportunities and have all the responsibilities of a project manager if one is not assignedEngages IBM organizations such as Techline, pricing, contracts & negotiations, and other STS team members as needed.Keeps all the moving parts of a proposal response on task and on timeEnsures that all transactions handled are in compliance of the both GPS and the accounts business controls guidelines, thus rendering them audit-ready. This would include the maintenance and management of all customer correspondences and proposal-related documents, including storing artifacts and approvals.Serve as back up resource for other BSSs as required.Create Root Cause Analysis (RCA) for any service delivery upset or missesIdentify work process improvements and issue prevention activities.Perform other tasks as required.
Candidates must be fluent in English and with Mandarin language skills (can read, write/type)
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