UnitedHealth Group Genesys Network Analyst - Quezon City, NCR in Quezon City, Philippines

Optum, part of the UnitedHealth Group family of businesses is a company that's on the rise.

We're expanding in multiple directions, across borders and, most of all, in the way we think.

Here, innovation isn't about another gadget, it's about transforming the health care industry.

Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) Primary Responsibilities: Support/maintain/build voice portal technologies including Cisco, Avaya and Genesys Access Management, Business Continuity/Disaster Recovery, Cisco Wireless Technologies, Data Encryption / Security, Disaster Recovery, Security Incident Management, Security Principles, Security Risk Management, Cisco Call Manager, Cisco ICM, Cisco IP telephony, Cisco Unity VM, VoIP, Call Management System, File Transfer Protocol (FTP), HP OpenView, HP OpenView, Performance Manager (OVPM), HP OpenView Reporting (OVR), HP Service Desk, Routing protocols (BGP, OSPF, EIGRP, ISIS), Cisco Certified Network Associate (CCNA), Session Initiation Protocol (SIP) TCP/IP Fundamentals, Traffic Shaping / Queue, WAN Transport (Sonet, DWDM, MPLS), Processing in a Windows GUI Environment, Wide Area File Servicer (WAFS, WAAS) Assist in supporting the Cisco Voice Portal and AAEP Infrastructure.

It will also allow to support the business 24/7 and improve satisfaction Anticipates customer needs and proactively develops solutions Serves as a key resource on complex and/or critical issues Solves complex problems and develops innovative solutions Performs complex conceptual analyses Provides explanations and information to others on the most complex issues Day to day job does System Health Check, works on Service now tickets (Incident, Change, Problem), and also part of the on-call rotation Required Qualifications: Undergraduate degree or equivalent experience Experience on voice portal technologies including Cisco, Avaya and Genesys Knowledge on Access Management, Business Continuity/Disaster Recovery, Cisco Wireless Technologies, Data Encryption / Security, Disaster Recovery, Security Incident Management, Security Principles, Security Risk Management, Cisco Call Manager, Cisco ICM, Cisco IP telephony, Cisco Unity VM VoIP, Call Management System, File Transfer Protocol (FTP), HP OpenView HP OpenView, Performance Manager (OVPM), HP OpenView Reporting (OVR), HP Service Desk, Routing protocols (BGP, OSPF, EIGRP, ISIS), Cisco Certified Network Associate (CCNA), Session Initiation Protocol (SIP) TCP/IP Fundamentals, Traffic Shaping / Queue, WAN Transport (Sonet, DWDM, MPLS), Processing in a Windows GUI Environment, Wide Area File Servicer (WAFS, WAAS) Technology Careers with Optum.

Here's the idea.

We built an entire organization around one giant objective; make health care work better for everyone.

So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.

Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.

For you, that means working on high performance teams against sophisticated challenges that matter.

Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace.

© 2017 Optum Global Solutions (Philippines) Inc.

All rights reserved. Job Keywords: Genesys Network Analyst, Genesys, Cisco, Avaya, Quezon City, NCR, National Capital Region 381de89f-2a70-4cb1-8fac-a2e68f9c6c91

Genesys Network Analyst - Quezon City, NCR Philippines-Quezon City 720092