Dell Rep 3, Inside Sales in Quezon City, Philippines
Rep 3, Inside Sales
Job ID R06198
Date posted 10/12/2017
Why Work at Dell?
Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.
Dell is hiring an Inside SalesCoach who have strong organizational, planning, and communication skills with a track record of building successful customer relationships in a transactional environment. A sales coach is responsible for enabling inside sales representatives to effectively sell Dell services (via telephone, web, or email) to specified customer segments and ensuring a positive customer experience. This position offers you the opportunity to work in a merit based environment and utilize your sales experience, while scaling your career into advanced sales and/or leadership in a Fortune 50 company.
Drives the financial attainment of a designated group of inside sales representatives
Continuously monitors team performance, identifying specific training and coaching needs within the team
Trains and develops team members on both Dell products and selling techniques
Recommends, implements, and monitors actions required to keep the team engaged, motivated and delivering results
Promotes collaboration and accountability to meet team goals
Maintains good internal and external customer relationships
Partners with leadership and other cross functional stakeholders to drive and leverage best practices
Properly documents key processes
Actively participates on key initiatives/projects as designated by team leader
4-5years of years of relevant experience in sales, coaching, training, call center (min 2 of the relevant areas are required)
Articulate communicator, fluent in English with excellent listening skills
Eagerness and abilityto mentor, coach and develop others
Strong knowledge of Dell technology, services, and financial products and is able to identify how these products and services align to customer needs
Adaptable to day or night shift
Self-motivated and ambitious
Sells Consultatively has the ability to use collaborative communication to engage clients in discussions that results in mutual value.
- Experience in coaching or training preferred