Cargill VAP Sales Support Staff in Sto Tomas, Philippines

VAP Sales Support Staff

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

POSITION PURPOSE AND SUMMARY:

This position is responsible for supporting the sales vision and short term goals for assigned customer accounts that will

drive low business/financial impact and will maximize opportunities for the customer and within defined area of scope.

PRINICIPAL ACCOUNTABILITIES:

SALES EXECUTION

  • Develops, and maintains customer working relationship with external customers/clients for less complex customer accounts. i.e pickup customers and small scale distributors.

  • Assist in solving day-today sales by executing a limited scale of customer service activities with limited oversight.

  • Sales and Order processing, allocation and scheduling.

  • Customer complaints and follow ups.

  • Issues involving invoices and payments

  • Assist in monitoring and tracking actual withdrawal vs allocated orders

CUSTOMER MANAGEMENT:

  • With some oversight, inform distributors/customers about orders and allocation status, DR and Sales Invoices and other information needed to complete the sales.

  • Assisit in coordinating with Logistics and warehouse on scheduling challenges. And/or escalates complex conditions to the superior or manager.

  • Applies basic understanding of customer service practices and procedures pertaining to customer complaint process.1.) Complaint 2.) Log 3.)addressing to the concerned section. 4.)Tracking progress 5.)Communicating back to customer 6.)Closing the complaint.

  • With limited oversight on complex administrative task, interfaces with customers throught regular reviews.

SYSTEMS / DATA MANAGEMENT, REPORTING & ANALYSIS

  • Responsible for providing administrative and clerical support in maintaining and updating records such as:Daily sales volume/withdrawal

Daily Accounts Recievable monitoring and collection.

Daily Fulfilment of stocks allocation and actual widrawn.

Distributors/client database.

Qualifications

QUALIFICATIONS:

  • University degree any Business Course.

  • 2 years experience in agri/foods business to business supply chain environment

  • One year of work experience in administrative function

  • With background in preparing reports and financial documents.

  • Proficient in MS Office

  • Excellent communication skills (frequent interaction with different functions/levels)

  • Good analytical skills

  • Self-starter, initiative taking

  • Process & task oriented

  • Ability to perform under time pressure

  • Team leadership capabilities

Job Supply Chain Management

Primary Location Philippines-40-Sto Tomas

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: STO00239