Medtronic CVG Sales Coordinator in Taguig City, Philippines

CVG Sales Coordinator

Location:

Taguig City, National Capital Region, Philippines

Requisition #:

170008B6

Post Date:

Jun 18, 2017

Summary of Responsibilities

  • Sales and Business Support

  • Order management: Oversee ordering process, from assisting distributors with order preparation to release of orders from regional warehouse

  • Distributor agreements: Manage appointment of new distributors and renewal and amendment of existing distributors agreements

  • Forecasting: Coordinate with distributors and the planning team to forecast expected demand

  • Pricing: Assist business manager in the preparation and release of price quotations and annual price review

  • Quality and product concerns: Assist the sales team and distributors with any product complaints, field corrective actions, or warranty issues

  • Product samples: Monitor ordering and release of product samples

  • Business intelligence: Coordinate submission of data with distributors and provide sales and inventory reports to the business unit managers and the country manager

  • Logistics and Local Importation

  • Shipment preparation: Monitor release of shipments from warehouse and delivery to the Philippines

  • Customs clearance and delivery: Ensure that shipments clear customs and are delivered to distributors

  • Finance support

  • Invoicing and accounts receivables: Ensure that orders are invoiced and payments from distributors are received in a timely manner

  • Credit release: Coordinate with the regional credit team to obtain release of credit hold for shipments

Detailed List of Tasks

  • Sales and Business Support

  • Order management

  • Assist distributors in preparation and sending of purchase orders

  • Coordinate with customer service and other relevant parties in clearing any issues with purchase orders received, including pricing and regulatory issues

  • Monitor allocation of orders and provide regular reports on order status to the country manager

  • Inform customer service of which allocated orders to release to the warehouse

  • Distributor agreements

  • Initiate new distributor appointments and renewal and amendment of current agreements in the distributor appointment system (Livelink)

  • Gather the necessary data for input into the system

  • Follow-up with distributors on the necessary supporting documents required for appointment

  • Coordinate with the regional distribution management team on the timely release of the agreements

  • Assist the country manager and the business unit managers in providing the distributor agreement, technical service agreement, and the letter of authorization for all active distributors

  • Follow up with distributors for the signed agreements

  • Forecasting

  • Coordinate with distributors and the sales team to forecast expected demand

  • Compile forecast from the business units and submit to the regional planning team

  • Attend monthly forecast review with regional planning team

  • Pricing

  • Assist business managers in preparation of margin analysis

  • Assist business managers in inputting quotations into Vendavo

  • Prepare price quotations as instructed by business unit managers

  • Coordinate with the regional pricing team on exporting, application and validity of price quotations

  • Monitors changes in the price lists of distributors and update prices on an annual basis or as necessary

  • Quality and product concerns

  • Coordinate with the sales team, distributors and the regional quality team to ensure product complaints, field corrective actions and warranty claims are processed in a timely manner

  • Work with distributors to collect the necessary data and supporting documents for each product claim, and to organize and shipping of defective products back to the regional warehouse

  • Product samples

  • Order samples from the region as instructed by business unit managers

  • Release samples to sales team

  • Monitor samples available in the stockroom, including a periodic manual count of existing stocks

  • Business intelligence

  • Coordinate with regional distribution management on setup and training of new distributors in the distributor information system (DIS)

  • Coordinate monthly DIS submission of sales out and inventory reports from distributors

  • Provide weekly sales out and monthly sales in reports to the sales managers and the country manager

  • Generate monthly inventory and sales out reports for each distributor

  • Other sales support

  • Assist the sales team in issuing POs and logistical coordination for marketing and PACE events

  • Logistics and Local Importation

  • Shipment preparation

  • Ensure all license and credit blocks are cleared prior to release of shipment from warehouse

  • Coordinate with country manager and business unit managers on which orders to release

  • Monitor release of shipments from warehouse

  • Oversee shipment of orders to the Philippines

  • Customs clearance and delivery

  • Obtain pre-alert shipping documents from regional customer service team

  • Coordinate with local forwarders on shipment arrival details

  • Follow up on payment on duties and taxes and clearance of shipment from customs

  • Monitor delivery of shipments to distributors

  • Finance support

  • Invoicing and accounts receivables

  • Ensure that invoices for all deliveries are sent to distributors

  • Monitor accounts receivables for distributors and ensure timely payment to minimize credit-related concerns

  • Coordinate payment application with local finance team

  • Work with distributors and the local finance team on up-to-date payment plans

  • Coordinate with the regional credit team to obtain release of credit hold for shipments