UnitedHealth Group Director General Management - Taguig City, NCR in Taguig City, Philippines
If you want to achieve more in your mission of healthcare, you have to be really smart about the business of healthcare.
Challenge yourself, your peers and our industry by shaping what healthcare looks like and doing your life's best work.(sm) Primary Responsibilities: Manage metrics, performance criteria, policies and procedures to continuously improve productivity Sets performance goals and objectives accordingly Provide guidelines and best practices for maintaining competitive edge Develop and maintain strategy on ensuring customer satisfaction on all lines of businesses Analyze and respond to changing market conditions, to include competitive benchmarking Analyze trends which includes producing statistical reports on individual performance and sales trends Provide team motivation and development to maximize sales opportunities Responsible for the overall performance and productivity of Managers Other duties and responsibilities as assigned Required Qualifications: Undergraduate degree or equivalent experienceMust have 15 years of relevant experience in Top ManagementExcellent written and verbal communication skillsProficiency in Microsoft OfficeTech savvy - experience with computer programs, web-based programsStrong interpersonal skills and the ability to maintain a positive collaborative relationship among staffStrong communication skills, representing the organization, dealing with people, customer experienceDemonstrated skills to manage services which support operational functions within the companyAbility to assess and modify procedures to adapt to changing operational needsExceptional attention to detail and organizational skillsAbility to understand and execute instructions with little supervisionWillingness and ability to learn new skillsAbility to work in a dynamic fast-paced environmentPossess effective conflict resolution skills (both customer and agent conflict)Possess time management, planning and organization and multi-tasking skills Preferred Qualifications: Knowledge in Revenue Cycle Domain Knowledgeable in life sciences and experience in clinical BPO Value Based Competencies: Integrity Value - Model and ensure ethical behavior - Comply with applicable laws, regulations and policies - Demonstrate integrity - Require integrity and ethical behavior from others Compassion Value - Deliver value to customers - Maximize customer growth and retention - Optimize the customer experience Relationships Value - Lead and develop people - Bring in the right talent - Develop people - Drive employee engagement - Foster teamwork and collaboration - Learn and develop self - Leverage diversity and inclusion - Communicate effectively - Communicate with impact - Influence and negotiate - Listen actively - Present effectively Innovation Value - Lead change and innovation - Demonstrate emotional resilience - Implement innovative solutions - Manage change Performance Value - Drive sound, disciplined decisions - Apply financial knowledge - Make decisions to drive action - Drive high-quality execution - Communicate clear direction - Drive operational excellence - Manage execution Careers with Optum.
Here's the idea.
We built an entire organization around one giant objective; make health care work better for everyone.
So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.
Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.
For you, that means working on high performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum is a drug-free workplace.
© 2017 Optum Global Solutions (Philippines) Inc.
All rights reserved. Job Keywords: Director General Management, Director, Top Management, Clinical, Taguig City, NCR, National Capital Region b458b9f2-8cc5-42e3-88ad-e7db64d6e80f
Director General Management - Taguig City, NCR Philippines-Taguig City 703299