UnitedHealth Group Healthcare Claims Specialist (Pioneer Account) - Taguig City, NCR in Taguig City, Philippines
Through UnitedHealth Group's family of businesses, we're building a high-performance health care system that works better for more people in more ways than ever.
Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed. Optum offers the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement.
The primary function for this position is working with high profile clients to provide premium customer service while ensuring timely payments of invoices. This role is entrepreneurial in solving customer payment issues; able to manage your collections portfolio with minimal guidance and supervision. You are responsible to contact customers to determine reason for payment delinquency; to handle unresolved customer inquiries and work internally to resolve them in a professional and sensitive manner.
Responsible for developing, implementing, maintaining and managing organization policies on collection practices.
There may be times you will work with outside legal counsel and/or outside collection agencies in more complex collection cases. THIS IS FOR A PIONEER ACCOUNT AT OPTUM. Required Qualifications: Should have at least six (6) months of previous work experience in a BPO company, particularly with a healthcare claims collection program Open to college graduates of any course or undergraduates who have completed at least two (2) years of college Willing to work on shifting schedules Careers with Optum.
Here's the idea.
We built an entire organization around one giant objective; make health care work better for everyone.
So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.
Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.
For you, that means working on high performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace.
© 2017 Optum Global Solutions (Philippines) Inc.
All rights reserved. Job Keywords: Claims, Collections, Healthcare, Health care, Customer Service Representative, CSR, Customer Service Specialist, Customer Advocate, Customer Service Associate, Customer Service Agent, Call Center Specialist, Call Center Agent, Client Service Representative, Customer Care Representative, Contact Center Representative, Taguig City, National Capital Region, NCR bc9d2ca0-b92c-454b-abed-2b837083d6e1
Healthcare Claims Specialist (Pioneer Account) - Taguig City, NCR Philippines-Taguig City 702694