DXC Technology Citrix Administrator in Taguig, Philippines

oDXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology. Profile/Role descriptionPerforms routine task to support the delivery of servicesManaging of the Citrix infrastructure, focus on optimizations and automation for servers and distribution pointsOwnership of all Citrix servers/farms within scope ensuring 99% server availabilityResponsible for creating/migrating Citrix XenApp serversResponsible for creating Change Requests for the Citrix InfrastructureProvide weekly and monthly reports for the servers and clientsResponsible for maintaining Backups and Disaster RecoveryResponsible for creating, maintaining/managing and deployment of OS ImagesResponsible for Improvement Projects affecting the Citrix infrastructureOwner and Responsible for Problem Management and/or Change Management (where applicable)Responsible for providing resolution to incidents/issues escalated by Level 1 or Level 2Responsible for providing resolution to Priority 1 and Priority 2 incidentsContributes to knowledge management by documenting investigation and resolution of new issues encounteredParticipates in team/internal meetings and provides input for improvements of services delivered by the teamIdentify and analyzes problems and suggest improvements within the area of responsibilityBuild a strong working relationship and trust with the customer in order to ensure partnership in delivery between HP and the CustomerParticipates in trainings, as Trainee or Trainer, of Citrix technologies to build capability to support the delivery of servicesMay lead the day to day operations of the team in providing services to the Customer