Philips Credit Specialist in Taguig, Philippines

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In this role, you have the opportunity to

Be part of the expanding team in Manila and we are looking for professional candidates with a strong credit/collections background in business to business collections with a customer service/retention mindset.

You are responsible for

  • Facilitates the communication exchange and relationship building required to collect the billings due within the specified contractual terms.

  • Coordinates and supports collections and queries activities between businesses and third party providers (who executes a most collections).

  • Organize, support and develop accounts receivable process.

  • Establishes, implements, and maintains an effective delinquency control and follow-up program for all customer accounts that are late, delinquent, potentially delinquent, or written-off.

  • Execute the collection process for defined strategic customers. Perform remaining enabling Order to Cash activities (e.g. credit notes with open items).

  • Organize, support and develop cash & collection process. Follow up on relevant queries and solving escalations from sectors.

  • Responsible for compliance of ICS checks

To be successful in this role,

  • Candidate must possess at least Bachelor's/College Degree in any field.

  • At least 2 Year(s) of working experience in the B2B environment

  • Basic knowledge of accounting, SAP or similar ERP accounting application experience is a plus.

  • Knowledge or experience working with Excel specifically (Vlook up and pivot tables)

  • Experience in working with collection software a plus, not required.

  • Fluent in English

  • Strong communication and negotiation skills

  • Experience in applying and following established policies and procedures whilst achieving resolution outcomes

  • Independent and excellent team player

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .