Concur Auditor II - Invoice (Korean) in Philippines

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Auditor II - Invoice (Korean)

Job ID #: 16354

Location: Philippines

Functional Area: Customer Support

Department: Global Services-Global Operating Center Manila

Position Type: International Full Time

Education Required: Not Indicated

Experience Required: Not Indicated

Relocation Provided:

Position Description

Job Overview:

An Auditor II provides first level review of end-user receipts and expense reports to ensure integrity and accuracy of their financial reimbursements following the client’s specific policies and procedures.

Responsibilities:

  • Provides first level assessment of receipts and expense reports in compliance to client’s subscription and policies and procedures

  • Focuses on the following Global Audit Queues: ExpenseIT, Receipt Audit Clients, General Audit Clients, Priority Audit Clients, Policy Audit Clients, VAT Audit Clients, Guaranteed Compliance Clients, Difficult Audit Clients

  • Documents and recommends necessary corrections and additional requirements to complete the receipts and expense reports in a timely manner

  • Utilizes tools and systems proficiently to process receipts and expense reports and accordingly escalates issues to immediate Supervisor as

  • Provides additional duties such as personal (versus team) data collation and reporting as deemed necessary to achieve and produce a high quality support solution

  • Be aware of, and comply with, all corporate policies

Position Requirements

Education, Experience & Training required:

  • Must have been a regularized Auditor and not under any performance or disciplinary proceeding

  • Ideally should have six (6) months of back office and/or data encoding experience

  • Must have two (2) years of tertiary education, or its equivalent knowledge, experience, and skill set

  • Ideally should have six (6) months of back office and/or data encoding experience

  • Must have passed the following Certification Processes: Priority and Policy Audit, VAT Audit, Guaranteed Compliance Audit and Difficult Audit

  • Must possess the following skills and/or abilities:

  • work in a fast-paced environment, handling multiple priorities, at any given time

  • above-average written and verbal communication skills

  • communicate with individuals at all levels of an organization

  • set priorities, meet deadlines, and work independently

  • work in a team environment

  • maintain confidentiality, including, but not limited to, end-user financial information and client policies and procedures

  • pass the company-required background check

  • Job requires full hours of data processing and assessment

  • Auditor must be agreeable to schedule rotations, including working on holidays and graveyard shifts as necessary

  • As deemed necessary, Auditor must be able to work overtime in order to meet critical business objectives on service level, productivity, and quality

Value Competencies:

  • Composure

  • Informing

  • Integrity and Trust

  • Learning on the Fly

  • Organizing

  • Peer Relationships

  • Problem Solving

  • Drive for Results

  • Time Management

  • Written Communications

  • Displays passion for & responsibility to the customer

  • Hires, develops & rewards great people

  • Displays leadership through innovation in everything you do

  • Displays a passion for what you do and a drive to improve

  • Displays a relentless commitment to win

  • Displays personal & corporate integrity

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