Citi ROHQ - ISG - Reference Data Management Senior Analyst in Philippines

  • Primary Location: Philippines,Central Luzon,Makati

  • Education: Bachelor's Degree

  • Job Function: Documentation and Information Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17044775


The position will report to the ISG EDM APAC Lead. He/she will be primarily responsible for managing the team that will pro-actively update the legal entity reference data in the Account Master Central.

Role sits within the APAC Entity Data Management Team, whose responsibilities include (but are not limited to) the following:

  • Identify, research, validate, set up, maintain, and refresh legal entity reference data (leveraging internal/external stakeholders and data sources) on central repositories/applications; legal entity data forms an integral component of credit risk exposure; typically, data spans legal name verification, address, nature of business, ownership etc

  • Create process flows and procedure documents for function

  • Perform quality reviews of client reference data and our supporting processes/procedures

  • Assist in the development of a remediation strategy to cover regulatory requirements and general business requirements relating to reference data

  • Prepare detailed metrics packs showing progress for distribution to management

  • Liaise with internal/external stakeholders to provide exception management reconciliation/reporting

  • Conduct analysis to map front to back data flows and provide subject matter expertise, providing input to project requirements to drive business, functional and/or system changes

  • Manage the delivery of projects spanning: Market/Regulatory initiatives, Technology/Platform roll outs, migrations between various internal/external sources; responsibility may include coordination and input on project delivery (planning, analysis, requirements gathering, governance, status reporting, scheduling etc)

  • Management of team, conducting performance reviews, team development, and broadening the knowledge base of the team as a whole

  • Work with the team to ensure continuous process improvement

  • Ensure compliance and adherence to set processing standards and controls


  • Experience in reference data management

  • Experience in working with internal and external data sources to conduct due diligence (Bankers Almanac, Dun & Bradstreet, SWIFT etc)

  • Experience of having worked in a banking environment (not essential but useful)

  • Strong Microsoft skills: Word, Excel, PowerPoint

  • Strong focus on control and process optimization and documentation

  • Comfortable working with large quantities of data

  • Proven project and process management skills

  • Proven people management skills

  • Flexibility

  • Analytical capabilities

  • Problem-solving initiative

  • Good communication skills with the ability to be assertive

  • Ability to prioritize work and manage time appropriately

  • Organized with an excellent attention to detail

  • Proactive and able to work on own initiative

  • Ability to focus on high quality work while under pressure

  • Comfortable working independently in a dynamic and challenging environment