Ocwen Financial Zenoss Monitoring Administrator, Infrastructure in Philippines

Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®

Consider an opportunity to join our global team and put “Caring in Action while growing your career.

The Company is seeking for a Zenoss Monitoring Administrator to join our Enterprise Technology team. The Zenoss Monitoring Administrator will have a detailed understanding of multiple Cisco network devices, Microsoft server technologies, Linux/UNIX server technologies, security operations, storage, database and applications.

Responsibilities will include:

  • Support our Zenoss Monitoring platform

  • Monitor, evaluate and troubleshoot all alerts from monitoring tools.

  • Communicates all Outages Incidents to Ops Managers and other Technical Operations personnel within SLA (Service Level Agreement) parameters.

  • Perform Device discovery (Automatic & Manual)

  • Logs searching using Log Stash, impact management, root cause analysis, and reports findings to Management and customers

Qualifications :

  • Bachelor s degree + 2 years Zenoss Administration experience in a production environment

  • Enterprise-level experience with RHEL 7/Fedora/CentOS servers in virtualized environments, particularly VMWare, preferred.

  • Operational knowledge of DNS, SSH, SNMP, NFS, WINrm WMI, etc.

  • Familiarity with installation, removal and update of endpoint devices.

  • Excellent verbal and written communication and interpersonal skills

  • Experience working under a service management environment such as ServiceNow

  • Familiarity with Docker Containers, Apache Zookeeeper Ensemble

  • Experience in Python (Scripting)

  • Experience working under a service management environment such as ServiceNow

  • Ability to learn new IT technologies and disciplines.

Ocwen Financial Corporation, our affiliates and subsidiaries (“Ocwen ) is an Equal Opportunity Employer. Ocwen and its affiliated companies recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, citizenship and veteran or disability status, or any factors prohibited by law.

Primary Location :

Pasay City-Metro Manila-Philippines

Work Location :

Pasay City Two E-Com Center 7F

7th Floor, Two E-Com Center, Tower B, Bay Shore Avenue, Mall of Asia

Pasay City - 1300

Job :

Information Technology

Organization :

Philippines Business Unit

Schedule :

Regular

Full-time

Job Posting :

Aug 23, 2017, 08:59:00 AM