IHG Reservations Sales Specialist in Baguio City, Philippines


IHG® (InterContinental Hotels Group) is one of the world’s leading hotel companies with a presence in almost 100 countries. We create Great Hotels, Guests Love® everyday for millions of people and we are looking for people just like you to join our award-winning team in Baguio this April 2018!

At IHG® we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

We are currently looking for full-time Reservation Sales Specialists who will answer inbound calls from IHG guests. Assist guests with reservations and other hotel related inquiries. Provide elite customer service to our guests while promoting/selling our hotels.


Ideally, the role will need candidates with experience in customer service, call center, contact center, BPO, sales, and/or hotels, but we are still interested in you even if you don't have experiences in these industries.

Some of our best employees came to IHG with no work history at all. We are looking for great communicators who have the ability to quickly build relationships with our guests. We are looking for candidates with strong interpersonal and customer service skills, excellent verbal communication skills, and the ability to quickly navigate web pages. You must be at least 18 year old to apply and able to work on rotating shifts, holidays, and weekends.

Undergraduates are welcome to apply

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you and experience world-class IHG® benefits:


  • 30 days leave credits (15 days convertible to cash)

  • Regularization of employment after 90 days

  • Retirement Plan

  • Medical Insurance

  • Dental Insurance

  • Life Insurance

  • Accident Insurance

  • Hotel discounts worldwide foryou and your family and friends

  • Incentive programs

  • Global recognition programs

  • Global career opportunities,training, and Room to Grow opportunities

  • And much more!

Our portfolio of brands is diverse, unique and exciting. We recapture the glamour of travel with InterContinental® and bring enjoyable travel to everyone with Holiday Inn®. We make business travel really work with Crowne Plaza® and pioneer new concepts to meet changing consumer needs with EVEN® Hotels and HUALUXE® . We’ve built the world’s biggest loyalty brand, IHG® Rewards Club, to show just how much we value our members. IHG’s most important assets, though, are the hundreds of thousands of great people who work with us around the world.

We bring True Hospitality to everyone by connecting our portfolio of leading hotel brands, our leading-edge systems and our ways of reaching customers, with the passion and dedication of our colleagues around the world. Individually, these are strengths.

Together, they give us the platform to deliver exceptional growth and the confidence to know we can make a difference to travellers everywhere.

Our reservations/contact center in Baguio is located at Camp John Hay (just beside the CAP Convention Center), Loakan Road, Baguio City, Philippines.

So are you finally ready to get a great career?

Apply today and see for yourself why IHG is one of the leading hotel companies in the world.

To Apply:

  1. Click “Apply Online” and Create (or update) your profile. Upload a copy of your updated Resume.

  2. Upload a copy of your SSS ID/ SSS E1 Form and NBI Clearance if available.

IHG® is an equal opportunity employer.

Follow us on Social Media:

Facebook | https://www.facebook.com/IHGCareersPH

Instagram | https://www.instagram.com/IHGCareersPH

Twitter | https://twitter.com/IHGCareersPH

LinkedIn | https://www.linkedin.com/company-beta/13295237

Job: Call Centre

Location: Philippines-Baguio City

Requisition ID: BAG000181