UnitedHealth Group Senior Operational Trainer - Taguig City, NCR in Taguig City, Philippines
This isn't HR.
This is Human Capital at Optum, part of the UnitedHealth Group family of businesses.
Here, you're expected and empowered to be your best, to grow and to develop your skills.
Join us and help people live healthier lives while doing your life's best work.(sm) As a Senior Operational Trainer, you will train talented individuals and exceptional professionals! This a great opportunity to effective the delivery of training programs across a Fortune 25 Organization.
We're looking for individuals who keep abreast of various training delivery techniques, business processes, products and systems in specific areas of expertise.
This will encompass training of one functional area such as Claims or Customer Service individuals in the Training Delivery Operational functions and could include some aspects of the design process and training material as needed.
We are looking for someone who has extensive work experience in a highly matrix organization across multiple functions.
When not in training you will assist the manager of the department with department activities and act as a resource to the team. Positions in this function are responsible for training within a function such as Claims or Customer Service.
The Senior Operational Trainer does not train outside of specialty and may also be involved in the design process.
Work does not usually require established procedures.
*Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement. Primary Responsibilities: Assist with instructional design and training development Formulate training outlines and determine instructional methods, such as individual training, group instruction, lectures, demonstrations, workshops/hands on etc.
Select and/or develop training aids such as training handbooks, job aids etc.
Organize, coordinate and communicate training programs for the business Conduct new hire training and cross skilling sessions using innovative methods that increase retention and enhance cost effectiveness Responsible for measuring and tracking pre and post training performance Responsible for tracking assessment scores approved/standardized curriculum Develop strong relationships with all departments to gain knowledge of work situations requiring training Maintain trainee personnel records/learning history Deliver ongoing refresher/remedial training based on the development needs Monitor, record, and evaluate training activities and program effectiveness Provide feedback to management on individual and group training results Monitor calls from a product and communication skills perspective and provide coaching thereafter Mentor others Act as a resource for others Coordinate others' activities Required Qualifications: Bachelor of Science in Nursing with current Philippine RN license 2+ years of clinical experience 2 years related experience in training (product) Proven presentation and facilitation skills Skill in writing reports and correspondence Knowledge of adult learning, instructional design, and curriculum development techniques Extensive work experience, possibly in multiple functions Strong computer skills Excellent time management, planning, organizational, and prioritization skills and ability to balance multiple priorities Demonstrates effective interpersonal, influence, collaboration and listening skills and drives for results individually and in a team setting Ability to develop and proof read training materials Ability to suggest enhancements to existing training programs Ability to interpret a variety of instructions provided in written, oral, or graphic form Ability to function independently in a multi-tasking environment, as well as part of a team Ability to interact comfortably with employees at all levels of the organization Ability to motivate Quality focuses Attention to detail Preferred Qualification: Experience in communication skills training Careers with Optum.
Here's the idea.
We built an entire organization around one giant objective; make health care work better for everyone.
So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.
Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.
For you, that means working on high performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum is a drug-free workplace.
© 2018 Optum Global Solutions (Philippines) Inc.
All rights reserved. Job Keywords: Senior Operational Trainer, Operational Trainer, Ops Trainer, Product Trainer, Trainer, Clinical Trainer, RN, Registered Nurse, US Registered Nurse, USRN, Taguig City, NCR, National Capital Region 36331052-05f1-4ad7-9b1e-a35a5cadd89e
Senior Operational Trainer - Taguig City, NCR Philippines-Taguig City 761520