IBM 3278749 : Case Management Specialist l (Quezon City) in Philippines

Job Description

Process Knowledge : Above Average knowledge of Specific recruitment processes including principles, policies, and country or regional specifics.

Leadership: Above Average ability to effectively lead a team to achieve common goals, with passion for quality and ownership in accomplishing challenging tasks

Analytical and Problem Solving Skills: Above Average Ability to analyze errors/complex situations and implement appropriate solutions and preventive action plans for the team

Interpersonal Skills: Above Average ability to build rapport and effective business collaboration/relationships with key customers and contacts

Communication Skills: Above Average Level; confident and able to communicate and influence people at all levels

Maturity: Above Average ability to maintain composure under pressure. High level of maturity and sense of responsibility.

Process Knowledge : Above Average knowledge of Specific recruitment processes including principles, policies, and country or regional specifics.

Leadership: Above Average ability to effectively lead a team to achieve common goals, with passion for quality and ownership in accomplishing challenging tasks

Analytical and Problem Solving Skills: Above Average Ability to analyze errors/complex situations and implement appropriate solutions and preventive action plans for the team

Interpersonal Skills: Above Average ability to build rapport and effective business collaboration/relationships with key customers and contacts

Communication Skills: Above Average Level; confident and able to communicate and influence people at all levels

Maturity: Above Average ability to maintain composure under pressure. High level of maturity and sense of responsibility.

Process Knowledge : Above Average knowledge of Specific recruitment processes including principles, policies, and country or regional specifics.

Leadership: Above Average ability to effectively lead a team to achieve common goals, with passion for quality and ownership in accomplishing challenging tasks

Analytical and Problem Solving Skills: Above Average Ability to analyze errors/complex situations and implement appropriate solutions and preventive action plans for the team

Interpersonal Skills: Above Average ability to build rapport and effective business collaboration/relationships with key customers and contacts

Communication Skills: Above Average Level; confident and able to communicate and influence people at all levels

Maturity: Above Average ability to maintain composure under pressure. High level of maturity and sense of responsibility.

Required Technical and Professional Expertise

  • Leadership: Above Average ability to effectively lead a team to achieve common goals, with passion for quality and ownership in accomplishing challenging tasks

  • Communication Skills: Above Average Level; confident and able to communicate and influence people at all levels

  • 1 year experience with recruitment. 1 year experience in the customer service field.

Preferred Tech and Prof Experience

  • Analytical and Problem Solving Skills: Above Average Ability to analyze errors/complex situations and implement appropriate solutions and preventive action plans for the team

  • Interpersonal Skills: Above Average ability to build rapport and effective business collaboration/relationships with key customers and contacts

  • Maturity: Above Average ability to maintain composure under pressure. High level of maturity and sense of responsibility.

  • Process Knowledge: Above Average knowledge of Specific recruitment processes including principles, policies, and country or regional specifics.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.