Citi CBNA - GCG - Service Banker (Makati) in Philippines
Primary Location: Philippines,Central Luzon,Makati
Education: Bachelor's Degree
Job Function: Sales
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 17085366
Responsible for servicing and maintaining strong relationships with Citi customers, resolving customers’ queries and decreasing financial risk (anti-money laundering activities)
Service Citi customers in account opening, account maintenance and service transactions on our consumer products and services.
Support Relationship Managers in process, compliance and system consultation.
Perform regular self- assessment on compliance and ensure proper documentation of all transactions to be ready for audit at all times.
Develop strong customer relationships and build customer loyalty through consistent delivery of error-free and timely service to meet customer needs.
At least 1 year experience in branch frontline service.
Knowledge of banking products and services as well as exposure to investment products and process would be an advantage.
Proficient in Microsoft applications.
Good communication and interpersonal skills.
Strong team player with good relationship management skills and problem-solving skills.
Meticulous and organised.