Schneider Electric Customer Service Specialist - Ortigas in Philippines

Job Overview:

  • Provides excellent customer service to stakeholder in ASCO Power Technologies (a business unit of Schneider Electric), supply chain (contractors, distributors, resellers, builders, end users, customers etc).

  • Respond to customer inquiries through emails and calls; Back- office customer support to North America.

  • Responsible for order management, data entry, order entry and expedites.

  • Identify General and Electrical Contractors.

  • Provide literatures, price & quotation and generate leads

  • Qualifications:

  • Bachelor’s Degree of any course and Minimum of one (1) year experience in Customer Service environment.

  • Close attention to detail, extreme sense of urgency and perseverance.

  • Knowledge of computer systems and experience in data entry; Expertise in Order Management and Expedites.

  • Excellent written and orals communication capabilities using English.

  • Organizational skills required for carrying out his/her daily duties particularly in terms of time and priorities.

Primary Location: Philippines

Schedule: Full-time

Unposting Date: May 2, 2018, 11:59:00 PM

Req ID: 004790